Unboxify

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Unboxify

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Unboxify Reviews & Complaints

Submit Complaint against Unboxify through Consumer Complaints Forum - Complaint Room. You can see here the complaints and reviews against Unboxify submitted by users, and can clear your doubts and concerns like whether the Unboxify is fake or real? or is legit or scam? You can contact Unboxify directly through their Customer Care/ Helpline/ Contact Number(s) or by Email.

Unboxify Complaints & Reviews

I ordered one product using emi.. when i put 3 month emi with 0%interest i don't know in upi app ( i used phonepay) it was showing 6 month emi with 1%emi... i am not aware i think when i seen cash difference i think some offer was addedamd amount reduced... Anyway i paid money using upi payment and auto debit also automatically set... When i go back to unboxify site after some time it shown transaction failed... From my account money deducted.

When i messaged there customer care number no reply for me... No other contact number was there for unbpxify ... I measaged initially they sent hai and asked the issue... When i told issue after that no reply from them not taking the call from the number given on site unbpxify. Please do the needful....
HelenMary 23rd of Feb 2024
I had purchased a Fitbit Versa Special Edition on [Protected]from Unboxify Immediately upon receipt I had noticed that the unit had actually been imported in 2019 (i.e 4 years earlier). This was evident from the fact that the silicon strap broke within 2 days and the battery never lasted even 1 day. Upon approaching unboxify, I was told that I was to approach Fitbit USA who would address my warranty issue. They had even assured me of their support by Whatsapp. Upon approaching the Fitbit in USA, I was clearly informed that the unit was not covered under warranty since it had already been registered for a warranty on Oct 19th 2020 and hence the warranty was over.

Obviously Unboxify had sold me a secondhand watch claiming that it was new and that it had the manufacturer's warranty. I have records of all the communication with Unboxify and Fitbit in Whatsapp messages and Email. When I produced Fitbit's mail confirming that the unit was out of warranty to Unboxify, they just stopped responding to my Whatsapp messages and there is no other way to connect with them. I am thoroughly disgusted with their irresponsible behavior....
Vasanth1954 23rd of Feb 2024
Hi,
I have ordered Apple Airpods pro from their website. The product received is completely dead. Both Airpods and the charging case has battery issues. I even went to the Apple store, they said its completely dead and can't be repaired.

I connected unboxify through their only way of communication ie. WhatsApp, wherein they are not willing to accept that they have sent a faulty product. On top of it, you can't even post any reviews on their website directly, and if you give negative reviews they won't post on their webiste.They are absolutely fake and don't trust them....
gautamnarainsinghani 18th of Dec 2023
GST credit worth over 5,000rs not received.Unboxify has no email, no phone number to contact. They claim only WhatsApp support where lo and behold no one replies. Just automated messages being sent out that they will contact in 24 hours. That 24 hours is never here.We are in process of filing a legal complaint with the GST authorities.Save your time. Save your money. Do not buy anything from Unboxify....
adnan_gh97 28th of Oct 2023
I booked one nokia5310.it comes with bright empty display.A shipment from order #KL2360238UN has been delivered.i am disappointed.why google did not banned this fake website...
Nagaveni Prasanna 11th of Oct 2023
I have received fake product from their site and now they are not even responding to the messages no contact number given. Even I have sent them the unboxing video still they are not responding. No invoice given and they have mentioned that 2×price will b given if the product is fake. But there is no one to contact or to help with people query. I have made the payment. In there return policy they are giving gift card with us worthless to me if the site is fake.

Serial number given on airpods is different and after connecting the buds the serial number showing is different. I have attached the images and ask them to replace the item but no revert from their site. Even if I initiated the replacement i don't even know that I'll receive the genuine product in the next go. It was worth Rs13000/- I don't have any idea how I'll get my amount back. If you can help please provide with the solution I have earned that money with very hard work. Please provide the best solution so I can get my money back or atleast get the original product which I wanted and I have paid for....
Aqsa Ali 4th of Oct 2023
My name is lalit. I purchased fossil 5 generation smart watch.. delivered on 17/09/2023. My watch suddenly stop working , touch screen not working , only high contrast green light present on screen , sometimes watch suddenly switched off. I already raised replacement/return request on 19/09/2023 at around 02:30 Am. No reply one single reply or msg from unboxify .kindly resolve my issue....
Lalit Sharma 21st of Sep 2023
I made a purchase for a smart watch that cost alot. Now I can't contact unboxify at all to track it and their email address doesn't work.There's no way to contact them and get my money back....
Darknight_81 18th of Sep 2023
The refund for my cancellation which I filed within 8 hours of ordering on 6th September itself is not recieved my order ID is #KL2353998UN Please look into the matter...
Anoushka 8th of Sep 2023
I ordered a fitbit Charge 4 (order ID KL2350418UN) for 5K. I received a damaged and defective product. The screen is chipped on one side and it is not working either. If I connect the charger it lights up and dies. I raised a return request but there has been no action or acknowledgement from the company. The customer service whatsapp number has not come back on a resolution to my issue. There is no email or phone number to contact them and they are not responive on whatsapp. ...
Rakesh Raju Lakshmi 30th of Aug 2023

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