Dhruv2601
13th of Oct 2023
BHARUCHnkleshwar, Gujarat, India
Dear Customer Support,
I made a reservation for two rooms at Dwarka's Toran Tourist Bungalow for the 12th of November through yatradham.org. However, after making the payment, I was informed that my booking had not been confirmed, and I was told that they would update me within 24 hours. Subsequently, one of their representatives contacted me via WhatsApp, explaining that the rooms I had booked were unavailable at the chosen hotel.
I then inquired about alternative dates or requested a refund, but I have not received any response yet. I also attempted to contact the customer support hotline, but my call was not successfully transferred.Please action against them and repay the refund for all the fraudulent transactions.
Transaction ID: [Protected]
Merchant: YatraDham Eservices Private Limited
Amount Paid: 4188.80
Order Date: [Protected]:21:22
I made a reservation for two rooms at Dwarka's Toran Tourist Bungalow for the 12th of November through yatradham.org. However, after making the payment, I was informed that my booking had not been confirmed, and I was told that they would update me within 24 hours. Subsequently, one of their representatives contacted me via WhatsApp, explaining that the rooms I had booked were unavailable at the chosen hotel.
I then inquired about alternative dates or requested a refund, but I have not received any response yet. I also attempted to contact the customer support hotline, but my call was not successfully transferred.Please action against them and repay the refund for all the fraudulent transactions.
Transaction ID: [Protected]
Merchant: YatraDham Eservices Private Limited
Amount Paid: 4188.80
Order Date: [Protected]:21:22
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Company : YatraDham.orgOffice No. 301 Samved Complex, Jail Road Bhavnagar Bhavnagar GJ 364001 IN
https://yatradham.org
Category :
Travel & Vacations
