[Resolved] YatraDham.org: No confirmation of booking and another case of abnormal cancellation charge

Priyankarai87 16th of Feb 2024
India
I made two bookings through the site for my Tirupati and Srisailam visit. Though money was deducted hotel booking was not confirmed by the site. Support ticket was raised but with no response. Seeing their response level I cancelled the Tirupati hotel booking and they confirmed to refund only Rs. 1700:- against the booking amount of Rs. 4400/-. For Srisailam booking my Rs. 3000/-is stuck. These kind of fraudulent sites must be immediately closed as they are fooling people in the name of religion. People are saving their money for these trips and they are just mischievously taking it. As far as transparency is concerned, we can rate this site as zero as there is no cancellation policy and charges visible on the site. It is their wish what they will do. I just want my hard earned money back from these frauds as well as strict action against this firm.

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Complaint marked as Resolved
Feb,22 2024

Unconfirmed booking was fully refunded. As far as cancellation charges, the penalty is still abnormal and not as per the norms available in the market.

updated by Priyankarai87, Feb,16 2024

I made booking on 13.02.24 for checkin date of 07.03.24 to 10.03.24 which confirms that cancellation is well before the cancellation period mentioned on any logical tourism related websites

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