Xiaomi: Replace Or Repair

Aditya2003 4th of Jul 2022
India
Respected sir,
I am aditya kar. I am a customer of xiaomi company. I brought a poco x2 model last year on 28/01/2021. Last 7 days my phone camera totally blank. I contact with xiaomi customar care they said the it is the company hardware problem and it is mainly the problem of motherboard.

Sir this is not my fault. I am belong from a very simple family. i did not afford the charge of the repairing coast. The phone camera is very important for me in this online influence. this camera problem is occurs many of the xiaomi user.

In this issue the company replace the phone or repair the model. Sir youtube is a public platform. in this same problem many of them have a repaired one or a replaced one then why i can not in this category ?

Please sir do something. This are the linkshttps://youtu.be/oTDLygHzExk, https://youtu.be/8Uw3BHnpcqQ

I request you sir i am very grateful if you please take a look in my problem. Give a solution.
Aditya kar
West bengal,
Howrah: 711106

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Company : Xiaomi

Category : Mobile Handsets