Xiaomi: Missing product from the box

Mirfan 24th of Sep 2022
India
I have ordered a trimmer via Mi Application.Upon receiving the delivery i have got an empty box which does not contain the trimmer in it.Upon raising a complaint they said that there is no such issue from their delivery partner and closed the case.How can it be possible to close a case that has not been solved and investigated properly.

The proof of all the above mentioned complaint has been send in images via mail. This is purely cheating the customer as well as ignoring the customer complain.
This is pure cheating from the side of Mi India.

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