WorldMarts.in Reviews & Complaints: Beware; World Marts

1 Review
Rick 7th of Feb 2022
India
Bought a claimed DELL original battery on 5th Jan 22 and received the same on 13th Jan. It was not a working piece and tried all available online help but no luck. I Ping the Help Desk number but there too no luck.

Since I bought it for my son's online classes so took it to a local laptop dealer and immediately I was informed that it is a fake one and he also show that there is no issue with laptop by inserting his own battery from his stall.

Then the nightmare starts when trying to contact WorldMarts. I raised ticket, call the so-called 24/7 support, Whatsapp them, ping to their "Priya" bot (in their website) but no luck. On 17th or 18th got connected and was informed that the support team was on holidays...!!! (24/7 is a false support)

Finally today 7th Feb after more than 50+ collective calls/contacts they cut the return price left, right and center (not my fault a defective product) and took out 30% of the cost price!!!

I wish nobody face such mental harassment so want to raise this complaint so that the people are aware when they get into such potholes. I had a look at their About us > Team and wish I could connect with any of them to resolve glaring gaps.

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Worldmart Support 3rd of Mar 2022

Dear Sir We have Not Identify Your Details Please provided Your Order Id So we can Identify Your Details and Give Solution. For More Details Please Call Over Support Team [Protected](Or WhatsApp Us). or Create Ticket Support Ticket on Website www.Worldmarts.in.

Worldmart Support 3rd of Mar 2022

Dear Sir please contact over Support Team or call [Protected]( WhatsApp us) with Order Number or Create Support Ticket.

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Company : WorldMarts.in

Category : Computer Hardware