Swarish Jewels: Blocked Customer After Receiving Money. No Update Over Whatsapp

rambutani 9th of Sep 2021
Jaipur, Rajasthan , India
Basic background about the company- Found them on Instagram and they operate with name of Swarish Jewels. So, I had bought a couple of things from them.

Ring, Name pendent and a chain specifically. Made out of pure silver. They took money on Google pay and then stopped replying completely. Estimated time of delivery was about 7-10 days.

It’s been 20 days and still there is no update / no reply / no apologies from them instead they decided to block us from Instagram. So now they haven’t fulfilled our orders, the advance we paid for the stuff is with them and they have decided to abandon us altogether.

They take payments via online wallets and UPI, Once you place the order , they stopped replying me from very next day. I tried calling them, texting them, and what not. But no reply at all.

Hence I went ahead and commented on their post that my order is missing they’re not full filing it and not even replying so they blocked me over insta.

They have also posted pic of me saying I like the product without my due permission, I’ve asked them to take it down from my as well as friends account ( also in the pic) but they have audacity to reply ‘Lol’ and then block us.

Key points are-
1- they’ve stopped sharing their address
2- They’re operating a illegal business without GSTIN Number
3- Vanshika Jain appears to be main player in the fraud as it’s her Google pay number attached
4- Was said their Jewellery is hall marked but it isn’t so as out of multiple products one product had arrived which doesn’t appear to be pure silver.

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Company : Swarish Jewels
E-320, Ganesh Nagar, Jaipur, Rajasthan