I ordered 5 rings from their collection and while placing the order they were very understanding and sweet and took my size. Received 5 rings out of which one ring was soo big and the design was made in such a way that it was hurting my finger.

The other 4 rings were very big than my size. They asked me to ship it back and they would exchange it and even reduce the size. Its been almost 2 months. Now they refuse to exchange and change the size. Very rudely they say contact our legal team and now they disapprove of the exchange and size change. They say that it is a natural calamity and for manufacturing reasons the rings cannot be reduced. Neither they are willing to reduce the size nor exchange it even when they were the ones who approved it.

They also tell get it made it gold and they will debit the amount. Why do I have to make in gold. Their website is up and running. Swarish jewels is working and they are able to place new orders still they say silver manufacturing has stopped. when I requested to refund atleast that one ring they replied contact legal team.

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