I have an account with number [Protected]and email id jc[Protected]@gmail.com . i have placed an order of a saffaras jeans but i received a mens low quality jeans on 20 June. then i place a complain and submit all the required things but the pickup person is not taking the return back he is saying that the product mis matched picture is not updated and he will not take the return until the picture and tag of mis matched product is not updated. Then i again complained and explained all the things that what pickup person is saying but they just told me that mam your return is approved and for pickup issue we are raising a complain against the pickup person i and asked me to wait for the next two days.

Then after receiving no update from myntra till 28 th june I again called to them then again they asked me to wait till 2 July and this time after 28th June the pickup person not even came to take the wrong product he just declined my return every single time till 4 July
Then again I call and they ask me to wait till 8 July but after 4 July to 10 th July no one came to take the pick-up even they didn't respond anything to me.

And after thousands of complains tomorrow they send me a mail and gave me an assurance that your pickup will be done within 24 hr but till now pickup is not done and they send me a notification that your return request is rejected From 20th June to 10july I was just requesting them to take the pickup of wrong product and refund my money or they can also exchange it with the product I have placed But since they are not doing anything and I am totally frustrated with myntra helpline services because I have invested my money it is also affecting my health.

Every single time i call to Myntra helpline services they just give me false assurance and ask me to wait for next two days due to which I feel frustrated and it also affects my mental health So now I am claiming a refund of 50 thousands because myntra is affecting my mental and physical health and if myntra didn't refund my money then I will definitely go to consumer court because I can't sit by keeping my mouth shut I will take step against myntra and it's consumer's right.

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