I bought a new gas stove which I wanted to connect to the cylinder. I already had a cylinder, RT and regulator. It was just a matter of attaching the pipe from the cylinder to the gas stove. I booked a technician from Veena gas on July 1, 2023. After the work was done and when we lit the gas, the entire burner was catching flame. Then he said the valves are missing. I told him that the gas stove was brand new and its highly unlikely that any part should be missing from it.

I asked him the cost of the valves in case I want to have them fixed. He said 800 rupees! Since the gas stove was brand new, it was under warranty so I thought it better to lodge a complaint with the gas stove company. The technician did not have any reason to fiddle with the stove which he did. He just had to attach the RT from the cylinder to the stove. He charged me Rs. 550/- Today the gas stove company fixed the valves for a mere Rs. 150/-.Veena Gas has to ensure that they send honest and trustworthy technicians instead of crooks....

The agency is fraud..their mechanic Umed came and simply replaced pipe and regulator stating these are genuine bharat gas parts under warranty but no receipt, no warranty card...charged 3500 ...gas is still leaking after service...asked to put on exhaust fan....

They quoted ₹100 service fee over the phone. When their mechanic Umaid Nain arrived, he said the valves needed to be changed and scared us with leakage issues. He didn’t quote any price. And when it came time to pay he demanded ₹3000: ₹500 for service fee and ₹2500 for replacing burners which did not need any replacing.

When I questioned this he said “sorry” just give me ₹2800 cash. He offered no invoice or anything from Veena Gas and said I should call them for it later. He was aggressive and unprofessional. A new Sun-flame Stove costs ₹4300 on Amazon with a 2 year warranty. When I complained to some woman at Veena Gas.

She said she’ll bring it up with the owner but he is out of town and then hung up. She would not give any names, neither hers nor that of her owner. Feel robbed. Their Google Pay goes to some Veena Bishnoi Now they won’t answer my calls.

They won’t even give me an invoice for the alleged repairs of a valve or anything. It’s amazing that such a scam business operates and is actively promoted by Just Dial. All their 5 star reviews are likely fake....

We have pipeline gas, so called on 0[Protected], number as on internet. They said visiting charges would be Rs 100. I asked the mechanic to come. The fellow came and opened the valves and said these are 58 guage and we need 180 guage so these won't work for piped gas and each valve will cost Rs 400/-

I called the stores where I had bought the burner from, he said the valve cost is max Rs100/- and suppose 50 extra then also it must cost you max of 250+100 visiting charge. The fellow Dinesh Bishnoi (0[Protected]) left saying get it done from them only. Until the mechanic had visited I had 3-4 calls from Deeanath Yadav (0[Protected]).

So I followed up with him asking how they can charge almost 4 times for something. He said it is agency rates so I spoke on agency number and she also said the same. The fellow had kept the value open so I had to talk to him again and he again said same, get it done by someone else in such less amount.

Luckily I called on 0[Protected], Mohan ji he fitted the Gas in Rs 350/-....

I called them today on [Protected]today for repair of one of my gas burners. The person came and said burner to be replaced for which he said charges will be rs. 900 . Post that he said gas pipe is worn out and that also to be changed,for which another 350. Post changing the pipe he did something to the gas regulator and has started coming out.

He said regulator has to changed for which he said cost is 2350, he scared us stating it will catch fire if not done immediately. So we said ok and he gave a final bill of 3650 . I paid him and later checked price of regulator online, it costs only rs. 300. O calling up the agency they say that online rates are different.

They cheated us by creating emergency situation. The price of the regulator is only300 and they charged 2300 for the same.

They are total fraud company. Further bill also appears forged as it is in the name of bharat gas service

I later went on Google and saw there are a number of complaints against them for the same issue over charging And charging 4 times over the actual cost....