I bought a new gas stove which I wanted to connect to the cylinder. I already had a cylinder, RT and regulator. It was just a matter of attaching the pipe from the cylinder to the gas stove. I booked a technician from Veena gas on July 1, 2023. After the work was done and when we lit the gas, the entire burner was catching flame. Then he said the valves are missing. I told him that the gas stove was brand new and its highly unlikely that any part should be missing from it.

I asked him the cost of the valves in case I want to have them fixed. He said 800 rupees! Since the gas stove was brand new, it was under warranty so I thought it better to lodge a complaint with the gas stove company. The technician did not have any reason to fiddle with the stove which he did. He just had to attach the RT from the cylinder to the stove. He charged me Rs. 550/- Today the gas stove company fixed the valves for a mere Rs. 150/-.Veena Gas has to ensure that they send honest and trustworthy technicians instead of crooks.

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