We ordered saree on Kuidaa saree website via facebook on 31st August, in Shahada. We received a call about departure of our product. On 4th September ,we received the parcel but that was not what we ordered. What we ordered was a peach colored silk saree and we received is plain white saree.
We tried contacting them with the same number they called us and also through the contact information given on the site but the phone numbers seems to be invalid and the other phone seems to be always busy. We also tried to email our issue but the given email ID is also invalid.
And now, we cannot connect to them via any media since, the contact information they provided is invalid. We have tried every way of contacting them but nothing seems to be fruitful. Their site doesn't even have a proper complaint area for a consumer to state their inconvenience.
Thus, we wish to file a complaint and expect a refund and product return since we are not satisfied by the product sent to us....