Birla Packers & Movers: House hold transportation damages, birlapackers.com

Ryan Manisha Chakraborty 3rd of Apr 2021
Varanasi, Uttar Pradesh, India
I have choose the Birla Packers and Movers Pvt ltd, for transporting my house hold items door to door from Bandel-712123, WB to Varanasi-221005, UP. It was agreed to pay the final negotiated amount of Rs. 38, 250 which includes packing, loading, unloading, transportation and insurance and as per final quotation no taxation amount mentioned for consignment packing and pick up on 31.03.2021.

On schedule date after loading they ask forcefully to pay Extra tax amount only after that they deliver my house hold. After paying the amount of Rs. 6813 on 02.04.2021 they deliver the consignment. After the unloading, during verification my items like bike, double bed box, centre table were damage irreversibly which is acknowledged by unloading supervisor sent by the company.

I made the contact with the company and submitted all the relevant proofs in presence of company supervisor only through WhatsApp messenger and company mail. But after they are not responding to the situation.

I feel cheated for my alignment with the company and want reimbursement for the loss and harassment I have to suffer. This is so unprofessional and unethical for customer like me.

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AniketShaw 14th of Apr 2022

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Company : Birla Packers & Movers
AB 76-209A, Prafulla Kanan West, Kestopur, Baguihati, WB-700101
www.birlapackers.com
Category : Movement & Delivery