The worst website!! Took a whole fucking month to dispatch my order, very hard to get in contact and when something is being asked, they don't respond. These mfs doesn't care whether the order is dispatched or yet to be once the payment is done. And now when the order is finally dispatched after A MONTH, their website stops working wowww! MF JEWELSMARS....

I placed an order on Jewels Mars official website on November 30th worth Rs 2300 (prepaid) and since then it's showing partially shipped, it's been 11 days; No one is replying my messages, they pick the call but do not take suitable action.The told me that they dispatch within 4 days and order takes 12 days to deliver. I am unable to track my product. They are fooling people around, they have 4Lakh followers on instagram and are misleading people.

Please help me resolve this asap. I have been trying to reach out to other customers with similar issues and it is very disappointing to see such websites with huge following being so careless. I don't even know if the quality of the products will be good, This is my first purchase and I have paid almost 2300₹ to them. They are not even informing me about the delivery company they work with. Some action should be taken against such websites who ignore their customers after taking full payment.I don't know if this website is fraud or not. Please if anyone could help me in getting my order. I hope I get my products as soon as possible in a good condition.
Thank you....

I ordered a certain things from Jewelsmars.com In aug 19, 2023. I have paid for my order on online. I have got the order through mail. After 2 weeks I have not received my goods. Also I have not received any refund from them for not delivering goods.Here I mentioning the order id 67902....

I ordered some products from the site before 2 weeks but i did not receive them yet. I also did not receive any confirmation on my email or message. I m not able to even track my order. I have paid for the order through online mode. I also tried to call the given contact number but it’s switched of since 5 days. Please help me as soon as possible or else refund my money. Really disappointed by Jewelsmars this time!

It is feeling like a fraud . If i do not get any reply i will have to complaint about this. ...

I ordered on 6th of April but it's already 10 days I didn't get my packet not only that they don't even bother to reply on what's app or Instagram and nor picking up the calls they are completely fraud still they are using Instagram platform for their business and completely shameless.

When I commented on their post regarding my order they delete my comment and not replying please do something for this fake company The owner is cheten luthra and Ishika....

I ordered 6 products from this site on March 28, 2022 and I haven’t yet received a product out of those. The number provided for their website doesn’t work as it’s switched off, no one will reply on their insta page and to your emails as well.

I explained them the situation that I have received other 5 items but not 1 from the order and they are saying they can’t help it’s out of their policy, which I don’t understand.

I asked them for the tracking ID which they must have received after shipping my order but they haven’t replied to any of my email and messages yet. The only detail I have for my order till now is the order number which was sent when the order was placed and the tracking link.

Which is of their own website (not for the courier company). Plus the order status on their website is still showing partially dispatched which clearly means that some of the product is yet to be dispatched (anyone can understand this basic English).

Else it would have shown delivered or shipped (in the least). But they are not ready to help. I either want my money back or want the product which I have ordered....

I have orders many earrings the total amount of earrings is 1151 etc on the [PROTECTED]@sbi at 19 Dec timing 10.59 pm and the order number is 27311 and i contact many times on chat with jewelsmars.com on Instagram what they not gave me right suggestions i want my refund or please banned the fraud sites....

On August 11th, 2021, I ordered artificial jewelry worth Rs 785 (including 60 Rs shipping charges). Been following up with them since then, and till today I have not received the order. Whenever I message the person, he simply makes some random excuses. It appears that it's a fraud. Because they don't accept cash on delivery.

They only accept online payments. I am going through a mental harassment where I am not getting my products nor my money. I told him to either send the products or refund the money. He hasn't done both. What to do now? I'm actually suffering this pain since that time, and it's actually unbearable now.

They are not replying to all the people on their instagram id. Some are getting their order and some are not. I called him, messaged him, and everytime he makes excuses. I ordered from the website. The number given there is switched off everytime I try. The lady who started this website is no longer active after March 2021. Kindly help me out....

I placed an order with this instagram store through their website https://www.jewelsmars.com/ on 10th july 2021 it got processed on 16th july but since then i haven’t received my products nor are they refunding the amount .

Their wait time is 7-12 days which is over .And they are doing this is other people as well and not replying back to anyone . I have even mailed them twice still i got no response. They are scamming people by taking prepaid orders then not delivering the products....