ZariBanaras.com: Not returning cheap quality product

Vikramps 18th of May 2021
RANCHI, Jharkhand, India
I have order banarsi saree from zaribanaras.com, with order no. ZB-12467 which is taking to late to be delivered so I return it midway but received call from their customer care that I have to take product in order to initiate a return but when it is delivered the fabric of saree is of cheap quality not worth its price so i tried to return itagain but it is showing in online site return rejected even without applying.

So I have mailed their customer care but they were not replying back. Then again I mailed them then mail came that I can return it only within two days. But how can I return it when they are not showing return option.

Share this complaint with your Friends:

More Reviews by Users

srikanthyarra 27th of Jan 2024

zari banaras is fraud website,, i had ordered 2 ear rings for my wife looking at those beautiful pictures. What i received a very cheap quality product, prices are not just expensive, they are multifold of actual prices. I found similar products at 20% of their price. I should have checked the online reviews before ordering. for any online shopping Please always check reviews !!

Sameera98 29th of Aug 2022

Zaribanaras is a big shame. Please think before buying from them

Priti Paliwal 18th of May 2022

The brand cheats you on their return policy. Its a shame that in spite their return acceptance as per their online policy for my particular product, they went silent and no one came to pick up the product. They sent a wrong size to me in spite checking with me before sending the product. And then when I am following up on the emails and phone calls, they sometimes write that they do not want the product to be returned or I need to pay Rs 1200 for return charges which did not mentioned in their return policy. In spite all this, return has not been processed and hardly any communication from their side. What a shame that a brand as this can give such a horrid experience

Priti Paliwal 18th of May 2022

The brand cheats you on their return policy. Its a shame that in spite their return acceptance as per their online policy for my particular product, they went silent and no one came to pick up the product. They sent a wrong size to me in spite checking with me before sending the product. And then when I am following up on the emails and phone calls, they sometimes write that they do not want the product to be returned or I need to pay Rs 1200 for return charges which did not mentioned in their return policy. In spite all this, return has not been processed and hardly any communication from their side. What a shame that a brand as this can give such a horrid experience

NIDHI SHARMA 27th of Mar 2022

The return against order Id ZB-28888 is still pending for approval. Immediate redressal is needed , else will take this fraudulent to higher authority

NIDHI SHARMA 27th of Mar 2022

The return against order Id ZB-28888 is still pending, immediately redressal is needed else will take strict action against such fraudulent.

Mana Agarwal 6th of Mar 2022

Would have never ordered from Zari banaras had I read the reviews before. The products displayed on website seem to be of supreme quality but in reality the quality of the products is really cheap. I bet the customer won't return to this site to order again. The overall customer experience is pathetic. They don't mention the return policy properly below the actual product and have mentioned the return policies somewhere else in detail which is really shady. One should display the actual return policy below the product and not the general return policy (2 days return) which doesn't even apply to that product. Very cheap tactic. Later, they refuse to return the product by pointing you to some weird return policies. Never buying anything from Zari banaras ever again. They are fraudsters.

Moitry 28th of Nov 2021

Hi We bought six Sarees from Zari Benaras . Got so worried after reviews from this site . There return policy is just not acceptable. There is no way you can cancel any Sarees within five min after your purchase . They reply back immediately saying Sarees have been shipped . To our surprise we received all six Sarees in two weeks time . They were very good quality and matched the description as per the website . I want Zari Benaras to have option of cancellation and choose different saree and be more flexible in their buying purchase .

Submit Your Comment

Choose Rating (1 Star is Bad, 5 Stars is Good):

Contact Information

Is ZariBanaras.com Legit or Fake or Scam? Check the reviews submitted by users.

Customer Care Number, Contact Number, Email ID and Address Details submitted by user:

Company : ZariBanaras.com

Zaribanaras.com