Dear team,
This is with reference to order I'd ZB-28888 which I placed from the company's ZariBanaras.com online web site. Against this order, I have generated the return of items against the order I'd ZB-28888, but it is still showing pending.

Yesterday I received a random call, that person claiming herself to be your company's representative. She was threatening me and forcing me to have the items which I found to be of inferior quality.

How can such threatening is acceptable?? What about the timeline for closure of refund at your end??? You can not legally hold the money like this. It is very harassing.

I ordered each item looking at the return policy at individual item page. Being a customer, I am not supposed to receive such threatening from your end, such illegalities are not acceptable.

Neither you can force me to take the products which I am finding it of inferior quality and waste my hard earned money. Neither you are sending the status of refund through email. It is breach of trust and customer rights.

Such fraudulent was never expected from the reputed brand like you. You are requested to issue the refund at the earliest and resolve the issue.

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