WallMantra: Refund pending for more than three months

adithan2007 28th of Sep 2023
KANCHIPURAM, Tamil Nadu, India
Hi ,
I have ordered a large mirror from Wallmantra website. After lot of delay got the mirror but it was of wrong size. So I have placed a return and replacement. Even for the second and third time got same mirror with wrong size. As I got frustrated and this process ran for almost three months, I have opted for refund. Wallmantra team came out saying that they don't want to loose us and ready to credit the amount in wallmantra wallet which I can use anytime.

Seeing the online shopping experience with them, I went for a refund option to my bank account. They asked for my bank details and I gave it. They assured me via whatsapp response that amount will be credited within 7 to 14 working days. But it didn't happen. I was following them for refund for more than a month and I get a default response that my refund is in queue and asking me to wait. Could you please help me in getting my money back. My order Id is WM8310839. I still waiting for it with little hope. Please help.

Share this complaint with your Friends:

Submit Your Comment

Choose Rating (1 Star is Bad, 5 Stars is Good):

Contact Information

Is WallMantra Legit or Fake or Scam? Check the reviews submitted by users.

Customer Care Number, Contact Number, Email ID and Address Details submitted by user:

Company : WallMantra
Wallmantra, 25 Second floor, Sector 9, Noida, Uttar Pradesh 201301
Wallmantra
Category : Online Shopping