I have ordered two neon lights for my new studio setup . One item cost 950 and another cost 2800. On initial stages I have waited 15days but they were saying it will reach within 2,3 days .

Another week passed so I just made lots of mails and WhatsApp messages calls to the company . 1mnths passed and rather than shouting for their service I didn't have any options . One of the truroot employee started scolding at me , warning that note me , you won't get your product even after 1year for sure and he blocked my phone number.

I got 950rs order after 2month and got a mail like order has been delivered , but I didn't get another 1 item . Still they are not taking calls or replying to any emails . It's been 5mnths ,still haven't received 2800 worth order.

But still they are posting in online and social media network like on orders it will get fast delivery and just spaming every people . This needs to be stopped . I have even tried to warn like I will give complaint to police , but they casually said "do whatever you want" . This kind of websites need to be ceased and fraudulent people should be put behind bars. Please help me in sorting out this issues.

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