TripoDeal.com: Threatening and abusive behavior

Jatin pathak 7th of Jul 2023
India
We booked a 8 day trip from 23 Jun to 30 jun with Trip o deal covering Srinagar, Pahalgam, Sonmarg and Gulmarg. It was four of us including my elderly parents. Tripodeal gave us a scary and terrifying experience during our Kashmir trip , changed hotels twice to lower category and gave rooms on 3rd floor without lift, where my 70 year old parents could not even climb. We had disrespectful driver (Mansoor) who would not stop for water when my parents were thirsty and he crossed entire Srinagar city without stopping. I literally had to force stop him after sometime.

But most importantly they had local agent Haider who literally had verbal arguments over hotel changes and threatened me that he will not let me leave Kashmir. I was shocked and terrified with abusive behavior. I complained this to Bharat but he had no control on what's going on.

But most importantly they had local agent Haider who literally had verbal arguments over hotel changes and threatened me that he will not let me leave Kashmir. I was shocked and terrified with abusive behavior. I complained this to Bharat but he had no control on what's going on.

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Category : Travel Agents