I placed an order with them after got to know about them through a celeb page. I regret placing the order without doing a simple google search n blindly trusting the celeb page. After placing the order I received order confirmation order but after that no updates about the order status. After continuous follow ups finally I received the product.
And I must tell during these follow ups their response was very weird. After I opened the package I found out the item is damaged!! I immediately messaged them and there was no response - I reported it within 5mins of receiving the order!! When I tried to call they didn’t pick up but sent a reply not to call them - kind of weird! And they asked me to send my unpackaging video.
I mean who usually keeps the camera on and take video unless you are a SM influence!! I shared them video of my opened package and damaged product and one package still unopened which clearly indicate I just unpacked it. But they were not ready to accept it though they know the truth and keep on asking unpackaging video!! And the lady started behaving rudely and challenging to take action if I want !! Highly arrogant attitude from her!! I checked the website return policy which only mention about to contact them in 3 days if damaged item is received ! My advice to everyone is - plz avoid this site!! They are big cheaters with no respect towards the customers; looting the buyers knowing that online consumer laws are not really strong and many customers don’t proceed with it.
Share this complaint with your Friends: