Parinita Sinha
21st of Sep 2021
West Tripura, Tripura, India
I have placed an order on 30th Aug,2021 through an instagram seller page named as 'Trend on the go'. Before placing my order,I enquired with them and then they asked me to pay 1500 for the product in advance and assured me that the product will be delivered within 5-7 business days.
So, I believed them and paid them 1500 expecting the product delivery to be within maximum of 10th sept,2021. In the meanwhile,i constantly tried to ask about the update of my product through whatsapp but some days they used to reply and other days they used to see my texts but didn't respond.
So, i got lil suspective of their behavior and pinged them every alternative day but they re-assured me again and again that my product is already shipped and it will be delivered within 2 days. As till 21st sept,I didn't receive the product so i pinged them and they shared me the image of my product where the order Id was mentioned.
So, I entered the order Id in the respective logistics website and checked the status,It was shown that the product was shipped today i,e on 21st sept, 2021 and that too from Surat. So all these while since 30th Aug, they have lied to me saying that the product is shipped and will be delivered but actually the product was not shipped only.
And the instagram seller operates from Orissa while my product was shipped from Surat. So,its a clear example that 'trend on go' instagram seller is a fraud who is trying to con people by taking advance amount and doesn't bother to ship/delivery the product or provide any update to the customer.
I request you to kindly look into this matter deeply and take appropriate actions so that these kind of sellers should be banned from conning the innocent customers.
So, I believed them and paid them 1500 expecting the product delivery to be within maximum of 10th sept,2021. In the meanwhile,i constantly tried to ask about the update of my product through whatsapp but some days they used to reply and other days they used to see my texts but didn't respond.
So, i got lil suspective of their behavior and pinged them every alternative day but they re-assured me again and again that my product is already shipped and it will be delivered within 2 days. As till 21st sept,I didn't receive the product so i pinged them and they shared me the image of my product where the order Id was mentioned.
So, I entered the order Id in the respective logistics website and checked the status,It was shown that the product was shipped today i,e on 21st sept, 2021 and that too from Surat. So all these while since 30th Aug, they have lied to me saying that the product is shipped and will be delivered but actually the product was not shipped only.
And the instagram seller operates from Orissa while my product was shipped from Surat. So,its a clear example that 'trend on go' instagram seller is a fraud who is trying to con people by taking advance amount and doesn't bother to ship/delivery the product or provide any update to the customer.
I request you to kindly look into this matter deeply and take appropriate actions so that these kind of sellers should be banned from conning the innocent customers.
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More Reviews by Users
Same for me she is doing this on purpose very rude and don’t survive by taking peoples money we should complaint to cybercrime on this to stop their fraud
Reply I ordered benaras silk suit on jan 16th 2024 and paid them the money through phonepay. Till yoday i didnt receive the product, or the tracking number or any information about the shipping of the product This is a very bad thing to do to customers ,in fact you are trying to cheat the customer.
True. Mine also never delivered. No response from them. Pls dont buy from them
Worst experience with Trendonthego people and their product. They are showing very nicely in instagram and fb but in real time fabric quality and color and very cheap. I will never buy in this again. The way they behave with customers is very rude.
Same problem; ordered from them but received damaged product but they are making lame excuses to replace!! Very rude attitude and they are fraud!!
Horrible horrible customer service.. and full of attitude .. waiting since 2 plus months for my money and they don’t give my product or my money back .. such losers
They are fake . Please dont buy anything from them . they are very rude . they dont exchnge products ..they dont even bother if it fits you correctly or not. they will not reply you even single msg or call they will not attend. please dont get trapped .
I wish i could register police complaint against them. They are cheaters looting people.
I have also ordered from them and it's been three weeks.When I asked them about the item they told me it's shipped but when I asked for tracking I'd they saw the message and ignored it.i tried reaching them on Instagram and still they gave me no response.
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Company : TrendOnTheGOOrissa
Trend_on_the_go
Category :
Clothing, Shoes & Accessories
