HimaniRawat
19th of Apr 2022
India
Sir/madam
This is w.r.t the payment of reference no REF[Protected]flight from Delhi to dimapur of 01 April 2022 Indigo 6E-5398 by name of Mr. Hemant Rawat. On 13 march 2022 ticket booking process from travel look amount has been deducted from my account i.e Rs. 4650/-.
After that i received a message on the same page stating that "your booking is in the process kindly wait for a while, the process may take 30 min". After waiting 30 min I contact customer service center, he told me that deducted amount will credit in my account within 7 working days.
After that whenever I contact them the reply is same that the amount will credit to you with in 7 days and it already been more than 1 month. More than 1 month has been passed but there is no response from the company.
Every time i contact them they said that refund will be done with 7 days. Copy of booking and mails attached herewith with this complaint kindly see. And so the needful at earliest.
This is w.r.t the payment of reference no REF[Protected]flight from Delhi to dimapur of 01 April 2022 Indigo 6E-5398 by name of Mr. Hemant Rawat. On 13 march 2022 ticket booking process from travel look amount has been deducted from my account i.e Rs. 4650/-.
After that i received a message on the same page stating that "your booking is in the process kindly wait for a while, the process may take 30 min". After waiting 30 min I contact customer service center, he told me that deducted amount will credit in my account within 7 working days.
After that whenever I contact them the reply is same that the amount will credit to you with in 7 days and it already been more than 1 month. More than 1 month has been passed but there is no response from the company.
Every time i contact them they said that refund will be done with 7 days. Copy of booking and mails attached herewith with this complaint kindly see. And so the needful at earliest.
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