I have very bad experience by buying membership of park Priviera. They are not a professional but a fraud company only. I am from bhuj kutch and they invited us for dinner at REGENTA HOTEL where they described us about their membership and below their is list of the thing that they committed first and now they are denies to give that services.
And their sales person was mr. Viraj, mr. Sarfaraz and mr. Akshay who are behind this fraud.
1) they told us to pay through credit cards and the interest of that emi will be refunded by them and for that they also asked our bank details and now they all three person are not picking up my calls since last 3 months or more and its been 8 months of my membership and any amount of interest not received by them.
2) i also tried 3 times for my first complementary trip booking and every time after i mail details for booking they stopped receive my calls and at the end i have to cancel my booking.
Even their customer care number also not picking my calls and i tried thousands of time to call them but they never picking after taking 155000 rs and not picking our call is very frustrating experience and i recommend everyone to not buy any service from this fraud company.
3) they also promised us that we can book one day banquet hall at regenta hotel bhuj every year and then they denied for it too and told us that we can book only at their baroda resort only.
4) they told us that our complementary trip will include 3 return flight tickets and now they are saying that only one way ticket will be provided and after we agreed that book atleast three tickets but still not booking our trip and every time i tried to book trip they always stops answer our calls and we had to cancel trip.
5) Mr Viraj and Mr Akshay are the biggest scammer and fraud persons of their company where they first make many fake promise and convince us to buy their membership and when time for booking comes they don't receive our calls
And their booking person tell us that they will not provide that things which promised by sales person and they will provide only the things which mentioned in agreement.
So this is their company agenda to first bring the customer by fake promises and then after we try to book that service we are getting informed by their booking agents that we can provide only things which is mentioned in agreement.
And after agreed to book service as per agreement still not getting our booking confirmation 3 times. So this is pure fraud.
6) the main unsatisfying and unprofessional behavior done by their employees that after taking huge amount of money from us they don't take us seriously and never picking our calls like we are nothing to them and they made us begging to take their service which we payed for.
After all i strongly recommend you everyone to don't buy their any kind of service because it will be your life biggest mistake. That you will have to beg for service which you payed for and it will be most frustrating experience ever in life.
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