Hi, I have submitted hospital claim document to Global Insurance (which is POC for insurer - third party) and Global insurance is tied up with Star health insurance (An actual Insurance Company) by which the claim is being rejected even after providing all the required documents.

Initially they found some queries in documents and I get it rectified from the hospital management and re-submitted the corrected document but still even though they are not accepting and rejecting the claim.

Claim is being processed from August 2021, & I have provided all the necessity documents which is asked by the insurance company. I can provide the soft copy of documents once again if required.

I am keep on doing follow-up on the update of claim, the response I get on several reminder stating one or the other reason but Not on the actual issue. Insurance company website I have entered in below box.

I am requesting team here to help me out. Please let me know if any more details or documents required from my end to proceed further on this claim.

My contact detail :
Name - Madhusudhan
Email - [PROTECTED]@gmail.com
Contact no. +[Protected]

Claim Details:
Claim no. : CIG/2022/141129/3142350
Insurance company contact person detail:
First POC :
Name : Malini D
Email id - [PROTECTED]@globalinsurance.co.in
Contact no. +91.080.[Protected]| M: +91.[Protected]

Second POC:
Name - Panchapagesan.B
Email : [PROTECTED]@starhealth.in
Phone : 0[Protected]/[Protected]

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