Star Health Insurance Company: PRE AND POST HOSPITALIZATION BILLS NOT GIVING PAYMENT

pinku1992 26th of Apr 2022
India
Policy holder name - Rampal
Date of Birth - 15.09.1962
Mobile no. of policy holder .- [Protected]
Mobile no for contact- [Protected]
Insurance company name- Star Health Insurance
Policy No.- P/161140/01/2022/003430

Dear Sir,
I want to tell you that I had taken Star Health policy for My father Mr. Rampal from Yogesh Kapoor, policy no- P/161140/01/2022/003430. I was given this policy saying that every line is fully refundable.

My father had an operation From RG Stone kailash nagar on 21st of Jan, Some tests held before and after the operation by the hospital and later on I couriered those bills to Janakpuri branch I kept calling Yogesh Kapoor for a month and whenever I called customer care, every time they said that he didn't get the bills.

I called Star Health Jankpuri branch from there Mr. Ritesh Whoever is the branch Manager, told me that the bills I had couriered have been lost from the branch, which have been received only today and we are couriering them to the Main branch.

I had to bear mental harassment for 1 month and the bills I had paid for reimbursement. amount was Rs. - 20404.00 while I just got 3370 rs. have met. They deduct the amount with no valid reason and have been making me fool from last 3 months .

I also want to tell you one more thing. I also had the same operation last Year and I am having a policy with ICICI Lombard they have given me full bills reimbursement. So, Kindly do the needful.

claim no.- CIR/2022/161140/3674664
Thank You

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