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Selling Poor Quality Products
Rithvik Reddy
11th of Apr 2022
NELLORE, Andhra Pradesh, India
I have brought the Samsung s20 plus in Oct 2020. Now soon after the warranty completed the mobiles started giving problem like battery time reduces and now the display is gone while i was on a call.
Now the company is telling u need to pay ₹ 15,500 to get it fixed and they are not even telling why is it gone. When i have checked these online many other customers to got same issue after the warranty completes.
The customer care executive itself admitted these only comes after warranty is completed these way they are trying to scam the people by using poor quality product for high end phones and scamming the people.
Now the company is telling u need to pay ₹ 15,500 to get it fixed and they are not even telling why is it gone. When i have checked these online many other customers to got same issue after the warranty completes.
The customer care executive itself admitted these only comes after warranty is completed these way they are trying to scam the people by using poor quality product for high end phones and scamming the people.
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Samsung Mobile
Customer satisfaction rating
| Complaints | 59 |
| Pending | 58 |
| Resolved | 1 |
view all 59 complaints
Address
Head Office Samsung India Electronics Pvt. Ltd. 20th to 24th Floor, Two Horizon Centre, Golf Course Road, Sector-43, DLF PH-V, Gurgaon-122202, Haryana
Customer Care Contacts
- (+91)-+911244881234
- Email: [email protected] Website:
- http://www.samsung.com/in/
Samsung Mobile Customer Care Number, Contact Number, Email ID and Address Details are available in Company Profile.
