I Sanjay kr Gupta taken a gold loan from Rupeek and Federal bank . My loan ID is 2280252. My last date for renewal was 25 th july 2023. On 25 th july I seen that Rupeek has charged excess funding amount near about 9800. I call to customer care but did not given appropriate answer. After two days they answer that you have taken a gold loan 2 years ago. Some amount was pending of it. I asked to customer care once the customer has closed the loan why he pay pay excess funding amount. So remove the excess funding amount.

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