Reliance Digital Store: Extended Warranty not given as committed

rajendrams 29th of Sep 2022
INDORE, Madhya Pradesh, India
On 26th Sep'22 I purchased the LG 70" TV from Reliance Digital Store, Indore. The executive Mr. Deep and the Department Head Uday had discussed and later Mr. Deep informed 3 year company warranty and 2 years extended warranty will be given, based on this I purchased the TV on 28th Sep'22 and they told me that TC will be delivered on 29th and I collected warranty and bill.

Post reaching home I checked that the warranty in Res Q was wrongly mentioned till 2025. Upon revisiting they are telling it was wrongly informed its only two years extended warranty instead of one year.

This is clear cheating ... Upon asking branch head contact details , that is also not shared. Just gave one email Id as [PROTECTED]@ril.com
Need Justice.

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Company : Reliance Digital Store
Plot No.299-A, 304 U1 Ground Floor, Malhar Mall, AB Road, Indore, Madhya Pradesh, India. - 452010
RIL.com
Category : TVs