WISH
9th of Sep 2023
MUMBAI, Maharashtra, India
Hi
Ordered few products worth Rs.854 from mcaffiene on 24thAugust wanted to gift for Rakhi..delivery date given was 27th August..but they didnt delivered the product at all...finally i asked for return so they said 1st order has to be cancelled for refund so i mailed to cancel so i receive my money back..but till date no money has been refunded only fraud mails with false reference Id..which my bank denied of genuinty.I even mailed them bank statement showing no money received but no reply only old mails repeatedly sent.
IF I call customer service everytime they give some vague reason and the call is done.Today o told customer service person to make me speak to some high authoritiesbut no one came online and was give assurance will call..but no response call from their side..very bad customer services and i Think founder Tarun Sharma is making money in such a way doing frauds and cheating people and keeping their money...very bad experience never buy from.mcaffiene they are not at all prompt and i feel its fraud too they way they not refunding my money and giving me false mails.As today is almost 15 days and have lost hopes..as frauds and cheaters dont give money back.mcaffiene os one of them Never buy from.this company.
Ordered few products worth Rs.854 from mcaffiene on 24thAugust wanted to gift for Rakhi..delivery date given was 27th August..but they didnt delivered the product at all...finally i asked for return so they said 1st order has to be cancelled for refund so i mailed to cancel so i receive my money back..but till date no money has been refunded only fraud mails with false reference Id..which my bank denied of genuinty.I even mailed them bank statement showing no money received but no reply only old mails repeatedly sent.
IF I call customer service everytime they give some vague reason and the call is done.Today o told customer service person to make me speak to some high authoritiesbut no one came online and was give assurance will call..but no response call from their side..very bad customer services and i Think founder Tarun Sharma is making money in such a way doing frauds and cheating people and keeping their money...very bad experience never buy from.mcaffiene they are not at all prompt and i feel its fraud too they way they not refunding my money and giving me false mails.As today is almost 15 days and have lost hopes..as frauds and cheaters dont give money back.mcaffiene os one of them Never buy from.this company.
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Ordered the products of mcaffeine one of the facewash was smelling badly of fungus which was affecting my skin. Then raised a issue to refund my amount then they faked me some wrong reference id for refund and even after 10 days of follow up the money was not received. They blamed the same on bank as the bank verified the same. They are fooling the customers badly.
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