sonurakeshpathak
25th of Oct 2021
Raipur, Chattisgarh, India
Date: 23-Oct-21
Place: Raipur, Chhattisgarh
I ordered a cake for my brother on his b'day. The B'day was on 24th Oct and i ordered cake on 23oct evening near by 5 PM.I ordered from Ranchi Jharkhand. My brother is staying in Raipur.
They have given time to send the parcel on 24Oct till 9PM but till 25oct I didn't get the cake. On 24th Oct Sunday I was trying to connect with the respective team but no response form their side.
Today morning i called them for the all things they said that I have to pay delivery charges But while I was booking the cake there is no delivery charges added. When i said its ok kindly refund my amount.
I got reply that it will take 24hrs and when i again called about refund then they are saying we will not refund the amount we provide you a coupon for it and start disconnecting my call.
I have sent so many mail and also called so many time regarding it but they are not responding properly. My concern is i am working man and even the single coin matter for me.
Money comes from my hard work so I don't want any coupon, I just want my money back. In all this they have spoiled the all plan of celebrations. Kindly help me on it please!!! I have also call recording for the same.
My Order No is 1717831
Place: Raipur, Chhattisgarh
I ordered a cake for my brother on his b'day. The B'day was on 24th Oct and i ordered cake on 23oct evening near by 5 PM.I ordered from Ranchi Jharkhand. My brother is staying in Raipur.
They have given time to send the parcel on 24Oct till 9PM but till 25oct I didn't get the cake. On 24th Oct Sunday I was trying to connect with the respective team but no response form their side.
Today morning i called them for the all things they said that I have to pay delivery charges But while I was booking the cake there is no delivery charges added. When i said its ok kindly refund my amount.
I got reply that it will take 24hrs and when i again called about refund then they are saying we will not refund the amount we provide you a coupon for it and start disconnecting my call.
I have sent so many mail and also called so many time regarding it but they are not responding properly. My concern is i am working man and even the single coin matter for me.
Money comes from my hard work so I don't want any coupon, I just want my money back. In all this they have spoiled the all plan of celebrations. Kindly help me on it please!!! I have also call recording for the same.
My Order No is 1717831
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Company : IndiaCakes.comG-18, Malti Towers, Near Kiran Bungalow, Tarabai Park, Kolhapur, 416003, Maharashtra ,India
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