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Manage my booking not working
Saibal
6th of Dec 2022
Dubai, United Arab Emirates
Hi,
I have made a booking for Hotel WonderInn in kharagpur through your website on 1st Dec 2022 for 24th and 25thn Dec 2022.The Confirmation number is HTLDVAULXXHMQYSX and PNR is 00[Protected]. I now need to travel on a different date and so, either I need to move the reservation dates or cancel the booking using "Manage your booking online".
However, in all my 50 tries in using the link, I get the following message EACH AND EVERY TIME "WE HAVE FACED A MINOR GLITCH"
is this really a glitch? Or is it by design? Are these tricks so that people who book through you are stuck and have no other option to forfeit the money paid?
I live in Dubai, I tried your phone number and that was also not reachable; I don't have all the time in the world to chase you up.Please cancel the reservation and refund my money ASAP.
Regards,
Saibal Paul
Dubai, UAE
I have made a booking for Hotel WonderInn in kharagpur through your website on 1st Dec 2022 for 24th and 25thn Dec 2022.The Confirmation number is HTLDVAULXXHMQYSX and PNR is 00[Protected]. I now need to travel on a different date and so, either I need to move the reservation dates or cancel the booking using "Manage your booking online".
However, in all my 50 tries in using the link, I get the following message EACH AND EVERY TIME "WE HAVE FACED A MINOR GLITCH"
is this really a glitch? Or is it by design? Are these tricks so that people who book through you are stuck and have no other option to forfeit the money paid?
I live in Dubai, I tried your phone number and that was also not reachable; I don't have all the time in the world to chase you up.Please cancel the reservation and refund my money ASAP.
Regards,
Saibal Paul
Dubai, UAE
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