I have booked a smart watch from Fireboltt on 2nd September, and i have received the product on 4th september but it was a faulty product. Immediately i have requested for a retun and refund and they picked up the product and on 10th they received the product on their office. From 10th i am waiting for my refund and made multiple calls but they are all completely useless and never able to give me an actual update. Reaching their customer care is not an easy job.

We have to wait minimum of 1 hour and after connecting they give some stupid answer and ask us to wait for 4 to 5 working days and this repeat every time when you call. Ultimately you will end of loosing your patient and stop calling them and they will never refund. My request to all, first thing is their product are cheap low Quality product and dealing with them is a pain. So dont waste your time and money buying product from Fireboltt website. Stay away from these guys.Finally i am here to request complaint room to help me to solve the problem if possible, it will be a great help. Ticket id-2004716.

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