Fastkog Reviews & Complaints: Refund request or correct delivery of item;

1 Review
SunitaBhat 25th of Mar 2022
GURGAON, Haryana, India
Hi I booked a white Anarkali kurta and Duptta in Fackbook advertisement of the company on 21st March 2022 . The item was purchased on COD. When the delivery was received they did not allow to open the pack before giving the money. After the money was given and packet was handed over the courier boy left and we found that instead of the Anarkali kurta it was a piece of cloth only.

I immediately went to the website and wrote them the email as was given on website to complain about the damaged or wrong delivery of product. The email just got bounced back. The phone number given on the website is ringing but nobody is picking up the phone .

There is another phone number given on the packet cover of the courier which was received. Nobody is picking up phone on that number as well. the phone no is [Protected].gstin number of company is 24[Protected]12F. The invoice number is Retail34955 and invoice date is [Protected].order no is FH[Protected].I sent all details of the courier received to them on whatsup but it seems they have not seen the same.

I am calling them again and again but no reply. THis is a great harrasment to the consumer. Please ensure that these people are penalized by the consumer cell so that they do not do the same to other customers. The modus operandi of this company is to advertise the product on half the price of the product from a standard company so that the people get attracted for the price and then send them a sub standard material and that too any thing .

After that they do not take up the phone call or respond to email as email id itself does not exist. I wonder how these companies exist. I request that they should be booked for doing such frauds with consumer.

More reviews by users

Anuvinu 14th of May 2022

My sister ordered a kurtha set on COD and she received another product which is of cheap quality. How can we return the product? Please tell.

Thsoin Senzo 5th of May 2022

Wrong product delivered

Allidina786 22nd of Apr 2022

On April 19th i order a cotton suit from fastkog. I recd only kurti on 21st. I received the wrong order. Please i need to return this and get a refund. There is no address or contact info. Please let me know how i should go about. Very disappointing

SunitaBhat 29th of Mar 2022

Really feel so bad how company like fastkog are making such frauds and this is a enough discouragement for us not to buy any online stuff from unknown vendors. Some unknown vendors are geniune as well but this kind of thing from some fraud people make things difficult for them. Need complaint room to resolve my case and others as well as soon as possible

Meenakshi Jha 28th of Mar 2022

I want my refund as soon as possible. Either send me the product i have ordered.

Meenakshi Jha 28th of Mar 2022

I received a single piece of small sized kurti instead of two whole sets of suits which they mentioned on the website at rs. 1150 and the delivery boy didnt even allow me to open the package. Very disappointed.

Meenakshi Jha 28th of Mar 2022

I received 1200 rupees a single kurta which i didnt even ordered instead of double set of kurta sets. Solve the issue soon please. In fact, i didnt even get order confirmation. when i requested the delivery boy to open and check he didnt allow me.

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