I had ordered 3 neck warmers from Decathlon store app.my Order ID [Protected]The cost of a neck warmer was ₹ 99 and there was ₹ 149 Delivery Charges on it, but on ordering 3 neck warmers, the Delivery Charges became ₹ 249.

This whole head is wrong, this is loot. Delivery Charges should have remained the same even after ordering 3 neck warmer warmer (₹149) while Decathlon people put ₹ 100 and Delivery Charges on it.

Thus a neck warmer of ₹ 99 cost ₹ 182. While I was ready to pay ₹ 149 Delivery Charges, still I had to pay ₹ 249 Delivery Charges under compulsion. This is to take advantage of customer's compulsion. It should be stopped.

And I should be refunded my extra delivery money. I also e-mailed them, but they could not give satisfactory answer even on e-mail. They said that we charge Delivery Charges according to the weight, whereas the weight of my ordered neck warmer was not even 100 grams.

And he said "The delivery charges might differ as per the volumetric measurement of the product is more than 45cm which will reflect at the time of checkout. Volumetric weight is calculated as below : Volumetric Weight (kg) : (L*B*H)/5000 (where length/bredth/height are in cm) Despite all this, my delivery charges do not make ₹ 249.

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