This complaint against, The touring company and agent Gaurav, Few days back in facebook i saw a tour package, Mr Gaurav asked me to whatsapp on thier business contact number for further discussion, i took a package details via email.
He sent from @thetouring.in official email address, after so many discussion, we finalized the package, he asked me to book the package before 20th of march, we paid 50% booking amount that was 49000Rs, after that no proper response, after so many fallow ups they shared the voucher, when i crosscheck with resort i found its a fake voucher, its booked in another name.
When i connected back to them, they said they raised a complaint with them, its been a week no response either from gaurav or from another other team member of the touring, when i check with resort they said there is no complaint raised as such,
From couple of days we are emailing, sending a message in whatsapp, they are not giving any response, i tried emailed to their generic official email id as well that is [PROTECTED]@thetouring.in even thier is no response, i do have proof of invoice copies and email communication and whatsapp communication as well.
Attaching the payment invoice and fake voucher for reference....