Henry Harvin platform is very unprofessional and very irresponsible of their customers. They only want money but do not provide proper services to their customer. I enrolled in the course Professional Compliance Officer on july and my batch started from 30th July. Not a single class has been taken by the instructor and August is also over. Total 8 classes continuously have been cancelled. Now when I ask for a refund, I don't get a response. They are so unprofessional. When I first paid the fees, that was 44500 INR, I didn't even get a confirmation regarding enrollment. So on 16 july, I mailed the finance team for a refund.
I didn't get any revert on that. They started processing on 17 July and enrolled me in a class while I was asking for a refund. Then because I did not have any other option but to take the class, the class didn't even start. There was only the introduction on 30th July which was also not course content, It was the complementary class which I didn't even ask for. I've been calling them every week on Saturday and Sunday but I don't get a proper solution to my problem.
I asked for connecting my call with senior authority, they didn't connect that and told me that I'll get a callback but I didn't get any. Then I raised the ticket myself through website, But I haven't got any response to that ticket. Kindly help me in getting my refund....