I had purchased T Shirts from an Facebook online advertisement.The company advertised is fashion9. To avoid fraud, I chose cash on delivery option. I got messages from ekart about shipment tracking details, package delivered to me and when I insisted I check before I pay, ekart delivery boy refused.
I paid him cash and no receipt. After opening the package some cheap cloth is there. Tried calling ekart customer care, tried their email id. These calls get redirected to flipkart customer care and they cannot provide me the details of the ekart transactions.
Ekart is responsible as it has taken the cash on the company behalf,not able to trace the company online(fashion9). Ekart tracking shows only consignment picked at Surat.
No company name or contact details shown. Consignment id. ITLC[Protected], Delivered today.
Spoke to customer care of ekart which got directed to flipkart. It is a fraud practice, a big logistics firm ekart does not have their own customercare. And they taking cash on a fraudulent delivery....