Ankita150688
23rd of Oct 2021
India
I have asked for refund on 4th September and still the refund is not received. Each time i have to call company to remind them. Their handling of complaint process is the worst. I have ordered shoes from BATA showroom in Preet Vihar on 30th July 2021,
It supposed to reach me in two days but it did not reached me, when i found they said it was stolen from delivery agent. i asked for refund. From that time first i generated complaint # 109306.
Then i emailed them then i called twice to them to remind them about my complaint. Still not got refund. I don’t have time to remind company each time that they have to refund me. What is the policy of refund they have and what is the TAT.
More than Money Company has wasted my time to make them call and remind. It is such a BAD & WORST EXPERIENCE. I called them on 22nd September CCE said it will be done in a week.
Then I called then 23rd October, CCE said it will be done by MONDAY. But if I would not have called them then what happened. Is that a joke. Please do the needful.
It supposed to reach me in two days but it did not reached me, when i found they said it was stolen from delivery agent. i asked for refund. From that time first i generated complaint # 109306.
Then i emailed them then i called twice to them to remind them about my complaint. Still not got refund. I don’t have time to remind company each time that they have to refund me. What is the policy of refund they have and what is the TAT.
More than Money Company has wasted my time to make them call and remind. It is such a BAD & WORST EXPERIENCE. I called them on 22nd September CCE said it will be done in a week.
Then I called then 23rd October, CCE said it will be done by MONDAY. But if I would not have called them then what happened. Is that a joke. Please do the needful.
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I ordered a pair of footwear from Bata on June 7, 2023 and returned it without even receiving it. After 6 months, as of today I have not received my refund of Rs 639/= despite several phone calls and emails sent to customer service. What is the next step that I can take?
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Clothing, Shoes & Accessories
