Respected Sir, I purchased on 21.12.2021 Invoice No.CM[Protected]from Bata Showroom at Sahakar Nagar, Bengaluru. I am using the new purchased shoes on alternative days as I already have one pair of BATA shoe only means hardly I used 15-20 days after purchase.

I am using only BATA shoes since last 10 years. Due to proper fitting issues & I never noticed such issues in BATA in last 10 years. This is the first time I came across this type of problem.

I wish to purchase the same model again as I had. but due to non availability at showroom, they informed/even forced me to take this other model. My issue is within one month that to, I wore hardly 15-20 days, it got damaged at toe i.e front side.

Being your old, valuable & loyal customer of BATA, I requested them to replace on 21.01.2022 with other model but they denied. Sir, In this particular model shoe has upper portion is bigger and is little bit outside the bottom sole due to which this type of problem is coming.

This is manufacturing or model defect but they are not agree to this. Therefore I request them to replace with other model but they denied. This is for your kind information & necessary action if any.

G S Bagewadi

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