Avita Laptop: Lack Of Service And Cooperation

ashishsinghgosain 9th of Sep 2021
Delhi, Delhi, India
Bought my laptop on 29th December 2020 from Amazon. From the start, there has been a hardware issue with the laptop. After registering the complaint initially, it was resolved after 2 months.

Suddenly after this, the same issue recurred and it has been more than a month since a complaint has been registered but nothing has been done about the same. The customer care service from Avita does not have any answers and no reply tentative date for resolving the matter has been given.

The laptop comes with 2 years warranty, however, from the beginning, I have been unable to use the laptop due to hardware issues. I demand a refund for the total amount, with an apology for their lack of cooperation.

I have paid almost Rs. 6000 GST on this product, so I am expecting an intervention from the government authorities on this matter.

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More Reviews by Users

Omkar Satve 14th of Aug 2022

I am facing same issue. their is battery problem speaker problem and display problem. they send one engineer after almost 3months, and after that he fited display with broken bezzles and now i dont know what to do.

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Category : Laptops / Notebooks