We took an RT-PCR test from Apollo 24/7 on Sunday, 12th March, 2023 at 3 PM. The reports were supposed to be generated by Monday, 13th March, 2023 at 3 PM. Despite multiple follow ups with the team, they haven't provided the RT-PCR reports. Writing this complaint on 14th March at 9.15 AM. This is a complete scam, their customer support does nothing, they have been taking me for a ride for the last 36 hours. They have zero concern for their customers' health.

I haven't started the right medication because of them and have been suffering for the last two days. Today morning they say that there is a form that needs to be filled which is a new govt. guideline without which the report cannot be generated. They haven't informed this for the last 36 hours, and as of this minute, they haven't sent me the form either. Their services need to be taken down for being inefficient, and duping customers.

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