I am an active user of voot, i have a valid subscription. In the terms and conditions it is clearly mentioned ads free experience, apart from that no other details are mentioned.

Even so, i will be getting ads on application start and while watching live matches. They are changing their terms according to themselves, and scamming customers. Other platforms will be also encouraged if no severe action is taken against them.

If i was ok with ads, i would have streamed it online for free, why did i bother paying them? They are taking customer money and money for advertising also, this is illegitimate.

Upon contacting customer care to give me more info on their terms and conditions, they wanted to 1st verify whether i am registered customer or not, which is useless, after i provided the proof, they replied "you are active member" And discontinued the conversation.

No attempt to know or resolve my problem. These are scammers and action needs to be taken against them. They are making joke out of us. Charging us when we agree their terms and then changing their terms.

Making illogical excuse and customer care changing topic of discussion. These ads also keep on changing, phone ad or upcoming serial ads. I am attaching proof. Please take immediate action.

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