Urban Ladder: Products not delivered in 1.5 months

Rakesh Mukherjee 13th of Mar 2021
BENGALURU, Karnataka, India
I booked a dining set (Order ID: #R[Protected]) from a Urban Ladder shop in Bangalore, J.P Nagar on 7th Feb, 2021. During the booking the sales person forced me to pay full amount in advance with a promised delivery date of 2nd March, 2021.

Today as of now, I have not received my complete set of products from them. Whenever I am trying to communicate with them through email an social media platforms, they are giving me false date repeatedly with some petty excuses.

I am very much disappointed and really at a loss with their delivery team. I am afraid with their dealing and asking them to return my money as I am cancelling the order. Unfortunately I am not getting any response to this cancellation and refund part and in turn giving me false date again.

I would request if you kindly take any action for their delay and mis behaving customers and also help me to get my products or money returned as early as possible, please need your help.

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Company : Urban Ladder
www.urbanladder.com, 565, 9th Cross Road, 7th Main Rd, Sarakki, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka 560078
https://www.urbanladder.com/
Category : Furniture