I got the message saying that my order has been delivered, but i didn't receive anything yet. And there is no way for me to track my order in the app, they don't return the calls they keep on the hold for 20 mins.

And also i got a faulty product and i have trying to get the invoice and replace it but they have not been answering to that too, now I'm left with a faulty product and no way to reply it and i also want to pay the EMI for a product that don't work. These people should atleast respond and resolve this.

I have attached the screenshot of the message and my call log below.

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