We had bus booking on 23rd Feb 2021 from Goa to Pune ...from redbus traveling app ... next day we wear checking booking details that time we got msg on redbus app that bus has been cancelled by operator your money will get refund within 5-7 days.we forgot to take a screenshot of that msg. and we booked the another bus paid the amount one more time...we did not call redbus that time and came to pune with second booking.

While traveling time after we board the bus we got one call they were asking for our location we said that we are traveling to pune already.we got msg that your bus has been cancelled by operator.

Then that person said our bus never cancel we are not going to refund your amount. After we were trying to call redbus customer care but that was not connecting . we were trying since long time but they app did not allow to connect customer care.

We really disappointed by this we did not expect this at all ...now are trying to call redbus customer care but not succeed...please help us.

Redbus App is Fraud app... Redbus App is Fraud app... Redbus App is Fraud app.

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