I had done a withdrawal of INR 200000 from parimatch on 15th July'2023 and it showed that amount has been transferred successfully to my account. I contacted the support team and they said to wait till 21st July as it takes maximum 7 working days for the amount to be reflected in account.

When i did not receive the amount on 21st July, again i contacted support team by mail and chat , then they asked me my bank statement which i shared immediately. It is 29th july today and i shared my bank statement 3 times but still i have not received my amount. support team is telling that we assure you that you will receive your funds soon,but they are not providing any solution. Also when i am asking to connect me to the senior authorities or billing department ,they are telling they don't have access to provide that.

when i am contacting support team by email and chat atleast 10 times a day but they are giving same reply that your request has been forwarded to payment department,they are working on it,please have patience,you will receive your funds very soon. i am getting this message since 21st july when i shared my bank statement. Please help me to get my amount either in my bank account or back to my betting ID.This amount is very urgent for me as i have to pay my EMIs on my loans which i took and lost on PARIMATCH.

I am feeling like they are doing fraud, but it is the first time i faced this issue, otherwise i was always able to deposit and withdraw amount and if any issue occurred ,it was resolve in maximum 7 days.

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