Sumana Poddar
12th of Sep 2023
Kolkata, India
My Parimatch User ID is : [Protected].
I have made a Deposit of Rs 2,00,000/- (Two Lakhs) via IMPS on 16th August, 2023 at 2:10 p.m with Transaction ID : [Protected]to Parimatch Account to a beneficiary "KHODIYAR ENTERPRISE" whose A/C No. is [Protected]and the Transfer was successful but the money didn't got added to Parimatch Account.
It has been 28 days since the deposit, but still the money didn't got added to Parimatch Account and neither it got refunded to my Bank A/C.Every time when I message them they inform me that "Be patient as the issue has been escalated to the Billing Department and will be resolved soon".
I sent all the documents that are with me for making them understand that it has been made to Parimatch only but still no resolution since 28 days. Everyday they are telling that "the experts are working on the issue and will be resolved soon". But soon didn't ended yet since 28 days.
Let me share you another information that on 15th August, 2023 i also deposited Rs 2,00,000/- (Two Lakhs) to Parimatch A/C with the same Beneficiary "KHODIYAR ENTERPRISE" with same A/C No. [Protected]at 4:44 p.m with Transaction ID: [Protected]. While that transaction got successful and added to Parimatch Account.
The Transactions with same Beneficiary with same A/C No. is done on 15th August, 2023 and 16th August,2023. But the Transaction made on 16th August, 2023 for Rs 2,00,000/- still not added to Parimatch Account since 28 days.
I have made a Deposit of Rs 2,00,000/- (Two Lakhs) via IMPS on 16th August, 2023 at 2:10 p.m with Transaction ID : [Protected]to Parimatch Account to a beneficiary "KHODIYAR ENTERPRISE" whose A/C No. is [Protected]and the Transfer was successful but the money didn't got added to Parimatch Account.
It has been 28 days since the deposit, but still the money didn't got added to Parimatch Account and neither it got refunded to my Bank A/C.Every time when I message them they inform me that "Be patient as the issue has been escalated to the Billing Department and will be resolved soon".
I sent all the documents that are with me for making them understand that it has been made to Parimatch only but still no resolution since 28 days. Everyday they are telling that "the experts are working on the issue and will be resolved soon". But soon didn't ended yet since 28 days.
Let me share you another information that on 15th August, 2023 i also deposited Rs 2,00,000/- (Two Lakhs) to Parimatch A/C with the same Beneficiary "KHODIYAR ENTERPRISE" with same A/C No. [Protected]at 4:44 p.m with Transaction ID: [Protected]. While that transaction got successful and added to Parimatch Account.
The Transactions with same Beneficiary with same A/C No. is done on 15th August, 2023 and 16th August,2023. But the Transaction made on 16th August, 2023 for Rs 2,00,000/- still not added to Parimatch Account since 28 days.
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