DeepnilayM
6th of Oct 2023
India
I have requested a withdrawal amount of Rs. 11500 on 30.09.2023 at around 1:30 PM.They had approved the withdrawal at around 3:30 PM the same day. But I'm yet to receive the amount.
Contacted them several times via email, and the only thing they are saying is, that they had approved the withdrawal and sent the to the payment system and now waiting for response. And they cannot give me any time frame about how much time it will take. Till today I have emailed 10 times but every time the same kind of response.. That their billing department contacting the payment provider and all.
Contacted them several times via email, and the only thing they are saying is, that they had approved the withdrawal and sent the to the payment system and now waiting for response. And they cannot give me any time frame about how much time it will take. Till today I have emailed 10 times but every time the same kind of response.. That their billing department contacting the payment provider and all.
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Complaint marked as Resolved
Oct,10 2023
They took quite a time. Around 8 days to decleare that it was a failed payment and added the money into my parimatch wallet. Later on i was able to withdraw it.
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