OffDuty.in: Refund rejected and calls not attended

Tushita 13th of Jul 2023
MUMBAI SUBUEBAN, Maharashtra, India
I have purchased a product from Offduty India. I am not satisfied with the product and request for Refund. Product received on 11th July 2023 and refund requested on same day. It's in in original condition with tags intact.

But company is declining the refund and forcing me accept store credit with partial amount only instead of full amount. Calls are not attended by executive and they clearly decline to share any Senior level person / Manager contact details.

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More Reviews by Users

AnkitMalhotra04 1st of Mar 2024

Same. I ordered clothes that say Easy Returns and Exchange. However, I want to return one of the items, as it is not the size purchased, and the return landing page says that the items are non returnable.

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Customer Care Number, Contact Number, Email ID and Address Details submitted by user:

Company : OffDuty.in
Offduty Store: Store Address : Off Duty India, Marigold Chs Building no 1, Ground Floor Opp Oshiwara Police Station,Andheri West : 400053
https://offduty.in