I had taken the broadband connection on 28.11.21 and the sales executive told me to pay Rs.1300 on the day of installment of router and rest Rs.1300 after a month (2000 security deposit and 600 plan).

I asked them to disconnect my router and deactivate my plan. I had returned my router and onu unit on 21 January but have only received Rs.1000 rupees till now. Rest Rs.1000 is left. But the local provider is not responding now.

I have attached screenshots. As per their website, the security amount is of 2000. I have given the details of local provider below. Also they were using my router in their office without my permission which could have been used for illegal activities.

I have reminded them multiple times on Whatsapp, raised ticket on their website and twitter but no one is responding. I have given the details of local provider below:

Raushan mandal: +[Protected]
Vinod maheshwari: +[Protected]

Share this complaint with your Friends: